Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with LeylaCrafts. We are committed to delivering your handmade crochet bags as quickly and safely as possible. Please review our shipping policy carefully before placing an order.

Order Processing

All orders are processed within 1–3 business days after payment has been received and verified.

Please note that orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high order volume, processing times may be slightly longer. If there is a significant delay in processing your order, we will make reasonable efforts to notify you.

Shipping Time

Once your order has been processed and shipped, delivery typically takes 6–12 business days.

Shipping times are estimates and are not guaranteed. Actual delivery times may vary depending on:

  • Your location
  • Carrier delays
  • Weather conditions
  • Customs processing (if applicable)
  • Holidays and peak shipping seasons
  • Other circumstances beyond our control

Tracking Information

Once your order has been shipped, you will receive a tracking number via email.

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before payment is completed.

Any promotional free shipping offers will be clearly stated on our website.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

LeylaCrafts is not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error in your shipping address, please contact us immediately at:

knittingbags1@outlook.com

We cannot guarantee changes can be made once an order has entered processing or has been shipped.

Delayed Deliveries

While we strive to ensure timely delivery, LeylaCrafts is not responsible for shipping delays caused by:

  • Shipping carriers
  • Severe weather
  • Customs inspections
  • Public holidays
  • Natural disasters
  • Transportation disruptions
  • Other circumstances beyond our control

Shipping delays do not qualify for refunds, returns, or cancellations.

Lost or Stolen Packages

Once a package has been marked as delivered by the carrier, LeylaCrafts is not responsible for lost or stolen packages.

If you believe your package has been lost, please contact the shipping carrier directly using your tracking information.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery at:

knittingbags1@outlook.com

Please include your order number and clear photographs of the damaged package and product so we can review the situation.

International Shipping

Shipping times for international orders may vary depending on destination country, customs procedures, and local postal services.

Customers are responsible for any customs duties, taxes, or import fees that may apply.

Contact Us

If you have any questions regarding shipping, please contact us:

LeylaCrafts
Email: knittingbags1@outlook.com

We appreciate your support and thank you for choosing LeylaCrafts for your handmade crochet bag purchase.